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  1. Surveys
  2. 2011
  3. August
  4. P
  5. Park Hyatt Saigon Event Satisfaction

Park Hyatt Saigon Event Satisfaction

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Thank you for holding your recent event at Park Hyatt Saigon. Please provide us with feedback on your experience to assist us with improving our customer service and product offerings. If you have any questions or concerns related to this survey, please contact
[email protected].


By participating in this survey, I confirm that I have read and agreed to the use of the personal information I am giving you in accordance with the Hyatt's Global Privacy Policy for guests.
 
How would you rate us in the following areas of the Sales Process?
Excellent Good Average Below Average Poor N/A
Understanding your event needs
Service attitude/Professionalism
Product knowledge
Response time to enquiries
Quality and content of the proposal
Accuracy of the contract
 
 
How would you rate the guest rooms in the following areas?
Excellent Good Average Below Average Poor N/A
Cleanliness
Level of comfort
Sufficiency of supplies
Functionality of facilities
 
 
How would you rate the event space in the following areas?
Excellent Good Average Below Average Poor N/A
Reception area
Table layout
Linens
Audio Visual
Lighting/sound
Functionality of equipment
Ventilation & Air-conditioning
Cleanliness
 
 
How would you rate the Food & Beverage served at your event in the following areas?
Excellent Good Average Below Average Poor N/A
Variety of selection
Quantity
Quality
Presentation
 
 
How would you rate our overall service standard and facilities?
Excellent Good Average Below Average Poor
 
 
 
 
Are there any additional comments or feedback you would like to give us?
   
 
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