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  5. part 2
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Exit Survey
 
 
Please share any additional comments you have about your customer service experience.
   
 
 
 
Have you worked with one of our Technical Support Representatives?
 
Yes
 
No
 
 
Below are several items regarding our Technical Support Representatives. Please indicate your level of satisfaction for each item.
Extremely Dissatisfied Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Extremely Satisfied
Technical knowledge
Responsiveness
Professional and courteous staff
 
 
 
Please share any additional comments you have about your technical customer service experience.
   
 
 
 
Have you visited us online at Mouser.com?
 
Yes
 
No
 
 
Below are several items related to our website, Mouser.com. Please indicate your level of satisfaction with the following items.
Extremely Dissatisfied Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Extremely Dissatisfied
Available technical information
Navigation
Ease of finding products and information
Site responsiveness
Fast search results
Relevant search results
Overall content
Technical specs
Product images
Product descriptions
Ease of order process
Ease of accessing information
Ease of finding information
 
 
 
Do you have any additional comments about our website?
   
 
 
 
How likely are you to recommend Mouser to others looking to buy electronic components?
 
Extremely unlikely
 
Very unlikely
 
Unlikely
 
Neutral
 
Very likely
 
Extremely likely
 
 
We always want to hear what you have to say. Would you like to discuss any aspect of our customer service with our management team?
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