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  1. Surveys
  2. 2013
  3. November
  4. P
  5. Part II
0%
Exit Survey
 
 
What do you believe has contributed to any observed decline in in-store sales?
   
 
 
 
What is the main benefit to customers in having access to in-store items vs on-line stores?
   
 
 
 
What do you think is the main benefit to customers buying on-line items vs in-store shopping?
   
 
 
 
Is there a need to attract shoppers back to making in-store purchases rather than on-line purchases?
 
Yes
 
No
 
Comment
 
 
 
Do you operate a customer loyalty programme?
 
Yes
 
No
 
Comment
 
 
 
 
Do you believe a customer loyalty programme is/would be beneficial?
 
Yes
 
No
 
Comment
 
 
 
Does your store have an automated stock management system of any kind?
 
Yes
 
No
 
Comment
 
 
 
If Yes, is your stock management system provided by a third party? If Yes, please provide the name of the company and product?
 
Yes
 
No
 
Provider and product name
 
 
 
If Yes, does your stock management system provide real-time tracking of stock levels within- or between-stores?
 
Yes
 
No
 
Comment
 
 
 
 
Would your store be interested in advertising via App-based products in order to reach a targeted market?
 
Yes
 
No
 
Comment
 
 
All data provided in this survey is anonymised.