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Thank you for agreeing to participate in our study.

Port Authority is continually focused on modernizing service for its riders through new and innovative practices.

Below are a number of concepts for your consideration. We would very much like to hear your feedback on these and other related ideas to improve our system.

If you complete the survey and qualify, you will receive a voucher good for a pair of free Opus One tickets to a concert of your choice at Mr. Smalls Theater, Club Café or Brillobox. All eligible participants will receive a follow up email from Opus One listing the available concerts.

We assure you, your opinions are strictly confidential and your name and/or any other personally identifiable information will not be associated with your responses to the survey. Simply click on the NEXT button below to begin.

* Must be 18 or older to participate and only one winner per household.
 
 
 
* Do you, or does anyone in your immediate family, work in the public transportation, marketing research, advertising, or public relations industries?
 
Yes
 
No
 
 
 
* Are you 18 years of age or older?
 
Yes
 
No
 
 
 
In the past year, have you used a Port Authority bus, the T, and/or Incline?
 
Yes
 
No
 
 
 
Which do you ride most often?
 
Bus
 
T
 
Incline
 
Combination of the above modes
 
 
 
How long have you been using the Port Authority services?
 
Less than 6 months
 
6 months to 1 year
 
1 to 2 years
 
3 to 5 years
 
6 to 9 years
 
10 or more years
 
 
 
How often do you ride?
 
Daily
 
A few times a week
 
A few times a month
 
A few times a year
 
Other (please specify)
 
 
 
Do you commute between zones?
 
Yes
 
Sometimes
 
Occasionally
 
No
 
Unsure
 
 
 
Do you take advantage of the Downtown free fare zone when riding the bus?
 
Yes
 
Sometimes
 
Occasionally
 
No
 
Unsure
 
 
 
Do you take advantage of the Downtown and North Shore free fare zones when riding the T?
 
Yes
 
No
 
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