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Surveys
2017
March
P
Patient satisfaction with mental-health related em
Patient satisfaction with mental-health related em
0%
Exit Survey
Did you attend Royal Prince Alfred hospials emergency department with a mental health related issue?
-- Select --
Yes (if yes please proceed)
No
How safe did the responses from emergency department staff and doctors make you feel?
Very Unsafe
Not safe
Neutral
Safe
Very Safe
-
How would you rate the intial response from emergency department staff and nurses?
Very Bad
Bad
Okay
Good
Very good
-
How long did you have to wait in the emergency department before you were seen by a doctor?
30 minutes or under
30 minutes- 1 hour
1 - 2 hours
2 - 3 hours
More than 3 hours
Do you feel the time in which you were seen was appropriate for the urgency of your matter?
Yes
No
Unsure
Do you feel the outcome of your visit adequatley responded to your issue on the day?
Yes
No
What was the outcome of your visit?
Discharge no admission or referral
Admission to hospital
Referral
Admission and referral
Other please specify
Were there specialist psychiatric staff available to assist you?
Yes
No
Not sure
Overall, how would you rate your level of satisfaction from the emergency departments response to your needs on that day?
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
-
How likely would you be to attend another emergency department with a mental health issue?
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
Website
-
Customer Service
-
Overall
-
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