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Dear client,

You are invited to participate to our payroll customer care survey.
Your opinion is what matters most for us and our highest aim is your satisfaction. Please let us know about your perception so we can further be able to provide high level of quality for your company.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Cristina Simion by email at the email address [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
Please complete below your name and the name of the company you are representing
   
 
 
Accessibility to payroll staff when needed.
Staff is easily reachable when required:
 
5 strongly agree
 
4 agree
 
3 neutral
 
2 disagree
 
1 strongly disagree
 
 
 
Staff responsiveness
Payroll staff provided timely responses to our requests:
 
5 Strongly agree
 
4 Agree
 
3 Neutral
 
2 Disagree
 
1 Strongly disagree
 
 
 
Courtesy and professionalism
Payroll staff acts with professionalism and provides courteous responses
 
5 Strongly agree
 
4 Agree
 
3 Neutral
 
2 Disagree
 
1 Strongly disagree
 
 
 
Technical level of staff
Payroll staff understands our needs and delivers effective advice
 
5 Strongly agree
 
4 Agree
 
3 Neutral
 
2 Disagree
 
1 Strongly disagree
 
 
 
Value for money
We obtain excellent benefit for service aquired
 
5 Strongly agree
 
4 Agree
 
3 Neutral
 
2 Disagree
 
1 Strongly disagree
 
 
 
Level of trust
Mirus is trustworthy partner and delivers based on promise:
 
5 Strongly agree
 
4 Agree
 
3 Neutral
 
2 Disagree
 
1 Strongly disagree
 
 
 
Recommended services
We would gladly recommend Mirus payroll services to our business contacts:
 
5 Strongly agree
 
4 Agree
 
3 Neutral
 
2 Disagree
 
1 Strongly disagree
 
 
 
We would be happy to know your other thoughts regarding the payroll services provided (new services you would like us to provide, improvement suggestions, complaints, etc). Please leave your comments / suggestions below:
   
 
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