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Exit Survey
 
 
Good morning/Good afternoon, I am ………… from OSN. We would like to take a few minutes of your time if you do not mind to ask you a couple of questions for a new initiative we are exploring. Please note that your details will be completely anonymous and would be part of an internal survey.
 
 
 
Country? (Do not ask only record)
 
UAE
 
KSA
 
 
 
Which city in Saudi do you reside in?
 
Jeddah
 
Riyadh
 
Dammam
 
Mekkah
 
Madina
 
Khobar
 
Abha
 
Tabuk
 
Jizan
 
Najran
 
Khamis Mushait
 
Other (Specify...)
 
 
 
 
Which area in (insert city from previous question) do you live in?
   
 
 
 
Which city in UAE do you reside in?
 
Dubai
 
Abu Dhabi
 
Sharjah
 
Ajman
 
Umm al Quewain
 
Ras al Khaimah
 
Fujeirah
 
Al Ain
 
 
 
Which area in (insert city from previous question) do you live in?
   
 
 
 
Gender? (DO NOT ASK, RECORD ONLY)
 
Male
 
Female
 
 
 
Can you please tell me which age group you belong to ?
 
Under 20
 
21-24
 
25-29
 
30-34
 
35-39
 
40-44
 
45-49
 
50+
 
 
 
Which type of house is your main residence in this city/town?
 
Flat
 
Villa/House
 
Flat shared with other bachelors/ families
 
Villa shared with other bachelors/ families
 
Servant’s quarters at villa/house
 
Staff cabins/Porta cabins/Work camps
 
Other (Specify...)
 
 
 
 
Could you please tell me how many people are living in your household on permanent basis?
 
Alone (1)
 
2
 
3
 
4
 
5
 
More than 5
 
 
Could you please tell me how many (read from below one by one) are there in your household?
0 1 2 3 More than 3
None
Children under 1 yr
Children between 1-3 yrs
Children between 3-6 yrs
Children between 6-12 yrs
Teenagers between 12-18 yrs
Elders (18 yrs above)
 
 
 
How many full – time servants/drivers are there in your house?
 
None
 
One
 
Two
 
More than Two
 
 
 
Do you have car/cars in your household?
 
Yes
 
No
 
 
 
You mentioned that you have car / cars in your household. Can you please tell me how many cars do you have in your household?
 
1
 
2
 
3
 
More than 3
 
 
 
You mentioned you have (insert from Q5) cars? Can you please tell me how many of those cars are 1st hand and how many of those are pre-owned?
 
None (No Car)
 
One 1st hand car/ Car less than 4 years old
 
Two 1st hand car only
 
More than Two 1st hand car only
 
One Pre-Owned car/ Car more than 4 years old
 
Two Pre-Owned car only
 
More than Two Pre-Owned car only
 
Both 1st Hand & Pre-Owned
 
 
 
Are you the head of household?
 
Yes
 
No
 
 
 
What is your occupation?
 
1
 
2
 
3
 
4
 
5
 
6
 
 
 
DO NOT ASK, ONLY RECORD. Interviewer please choose from question before if respondent is a director or senior manager.
 
Director
 
Senior Manager
 
 
 
What is the main occupation of the main wage earner "Head of Household" (i.e. - the person who contributes most to your household expenses) of your family?
 
1
 
2
 
3
 
4
 
5
 
6
 
 
 
Could you please tell me how far the chief wage earner of your household has studied?
 
Illiterate
 
No formal education, but reads and writes
 
Some / Completed - Elementary
 
Some / Completed - Intermediate
 
Some / Completed - Secondary
 
Some / Completed - College / Technical
 
Some / Completed - University in Country / Middle East
 
Some / Completed - University in Europe / USA
 
Some / Completed - University Post graduate in Country / Middle East
 
Some / Completed - University Post graduate in Europe / USA
 
 
 
Please can you tell me which of the following ranges best matches the monthly income of your family?
 
Less than 4,000 SR/AED
 
4,000 - 7,000 SR/AED
 
7,001 - 15,000 SR/AED
 
15,001 – 20,000 SR/AED
 
20,001 – 30,000 SR/AED
 
30,001 – 40,000 SR/AED
 
40,001 – 50,000 SR/AED
 
50,000+ SR/AED
 
Don’t Know
 
Refused
 
 
 
What is your nationality?
 
Indian
 
Pakistani
 
Afghani
 
Fillipino
 
Indonesian
 
Malaysian
 
Bangladeshi
 
Nepali
 
Sril Lanka
 
Other Asian
 
Emirati
 
Saudi
 
Expat Arab
 
Westerner
 
 
 
Which Part of India are you from?
 
North India
 
South India
 
Other (Specify)
 
 
 
 
What is your marital status?
 
Married
 
Divorced
 
Widowed
 
Single
 
 
 
Do you have any credit cards?
 
Yes
 
No
 
 
 
How many credit cards do you have?
 
1
 
2
 
3
 
4
 
More than 4
 
 
What type are each of the credit cards you own?
Titanium Platinum Signature Gold Silver Blue/Basic
1
2
3
4
5
 
 
 
How many TV sets do you own?
 
0
 
1
 
2
 
3
 
More than 3
 
 
What type of TV sets do you own?
Smart 3D Smart 3D Ultra HD HD OLED LED LCD Plasma Box
TV 1
TV 2
TV 3
TV 4
TV 5
 
 
 
What are your favorite channels?
 
OSN Sports Cricket HD
 
Star Movies HD
 
Star World HD
 
Baby TV
 
NDTV 24/7
 
Aaj Tak
 
ABP News
 
Asianet News
 
Times Now
 
Asianet
 
Surya TV
 
Kairali
 
Sun TV
 
Jaya TV
 
Star Vijay
 
Gemini TV
 
Udaya TV
 
Channel V intl
 
Channel V ind
 
MTV India
 
UTV Stars/Bindass**
 
Star Plus
 
Life Ok
 
Sony Ent
 
Zee TV
 
Colors
 
Dawn News
 
Ary digital
 
indus Vision
 
Geo TV
 
Hum TV
 
Star Jalsha
 
Ten Cricket
 
UTV Movies
 
Star Gold
 
Zee Cinema
 
Set Max
 
Other
 

 
 
 
What are the channels that led you to subscribe to Pehla?
 
OSN Sports Cricket HD
 
Star Movies HD
 
Star World HD
 
Baby TV
 
NDTV 24/7
 
Aaj Tak
 
ABP News
 
Asianet News
 
Times Now
 
Asianet
 
Surya TV
 
Kairali
 
Sun TV
 
Jaya TV
 
Star Vijay
 
Gemini TV
 
Udaya TV
 
Channel V intl
 
Channel V ind
 
MTV India
 
UTV Stars/Bindass**
 
Star Plus
 
Life Ok
 
Sony Ent
 
Zee TV
 
Colors
 
Dawn News
 
Ary digital
 
indus Vision
 
Geo TV
 
Hum TV
 
Star Jalsha
 
Ten Cricket
 
UTV Movies
 
Star Gold
 
Zee Cinema
 
Set Max
 
Other
 

 
 
 
Can you please tell me, what were the main reasons for you to subscribe to Pehla?
 
Bollywood Movies
 
Asian Series
 
Asian talkshows
 
Western movies
 
Sports/Cricket
 
Western series
 
Video-on-demand (capacity to order and see latest movies and series
 
Documentary channels
 
Variety of channels and genres
 
Lack of censorship
 
Uninterrupted viewing experience (without commercial breaks)
 
Technology that allows viewing at one's time convenience/recording
 
Latest content (that is not available on FTA channels)
 
Technology that allows a better quality of viewing/HD channels
 
News channels
 
Kids channels
 
High quality content
 
Ability to pause, rewind and fastforward
 
Technology that allows watching a program and recording others at the same time
 
Action channels
 
Internet connected box/decoder/ability to download movies from the internet
 
Loyalty Program
 
Comedy Channels
 
Pay Per View
 
Other (Specify...)
 

 
 
 
What is your email ID?
   
 
 
 
What is your landline telephone number?