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Pelican Park Survey

Pelican Park Survey
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Exit Survey
 
 
Dear Buyer,

You are invited to participate in our Pelican Park survey.

Your participation in this survey is completely voluntary. There are no foreseeable risks associated with this survey. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Gary Power at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Have you purchased a home in Phase 1 or Phase 2?
 
Phase 1
 
Phase 2
 
 
 
Which one of the following house types did you purchase:
 
BNG
 
Single Storey GAP
 
Double Storey GAP
 
48m2 Open Market Home
 
56m2 Open Market Home
 
74m2 Open Market Home
 
74m2 Open Market House with optional garage
 
 
 
How did you finance your property?
 
Cash
 
Bank Loan
 
Personal Loan
 
Other
 
 
 
 
If financed via a bank which bank did you make use of?
 
Nedbank
 
FNB
 
ABSA
 
Standard Bank
 
Other
 
 
 
 
Is this the 1st home that you have purchased?
 
Yes
 
No
 
 
 
Who was your sales agent?
 
Ayeshia Malan
 
Patrick October
 
Lauren Kehl
 
Candice Dennison
 
Fredelaine Dowman
 
 
Please rate your sales agent on the following from 1-10 (with 1 being extremely unhappy, 5 neutral, and 10 excellent):
1 2 3 4 5 6 7 8 9 10
All Documentation was explained to me clearly
I was treated with respect
I felt that my agent was there to serve me
I was made to feel special and my agent went out of his/her way to assist me
Friendliness
Follow up and feedback
General communication
Service rendered
My agent attended my hand-over
My agent has visited me since I moved in
 
 
I was happy with the service from the following :
Yes No
My bank
The attorneys – Marais Muller Yekiso
 
 
 
My house has been snagged and all snags have been completed
 
Yes
 
No
 
Other
 
 
 
 
How long ( in days) did you wait for snags to be fixed?
   
 
 
Are you happy that the Power Group has delivered on the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Value for money
Good Service
Quality of your home
Good communication
 
 
Have you visited the following?
Yes No
Power Developments websites - www.powerdev.co.za
Power group Website - www.powergrp.co.za
Power Developments Facebook Page
Power Developments Twitter Page
 
 
 
What was your overall experience of buying a home at Pelican Park?
 
Positive
 
Negative
 
Neutral
 
 
 
Would you purchase a home from the Power Group in the future?
 
Yes
 
No
 
Possibly
 
 
 
What would you suggest the Power Group improves on?
   
 
 
 
What was the most positive experience you have to date at Pelican Park and why?
   
 
 
 
Please advise if you have installed/constructed any of the following:
 
Alarm System
 
Armed Response
 
Telkom Telephone Landline
 
Neotel Telephone Landline
 
Other Provider Telephone Landline
 
Made any renovations or improvements
 
Installed a garden
 
Installed a swimming pool

 
 
 
If you have had any security issues, please specify them:
   
 
 
 
If this was your development, what would you do differently?
   
 
 
 
How many dependents are living with you?
 
1
 
2
 
3
 
4
 
5
 
6 or more