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Surveys
2013
February
P
Perrysburg Sealcoating Services Provided Survey
Perrysburg Sealcoating Services Provided Survey
0%
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How long have you been purchasing our services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How often do you use our services?
Yearly
Every Other Year
Every 3 Years
More Than Every 3 Years
Other
Asphalt Patching
Crack Filling
Sealcoating
Striping
Other
Additional Comments:
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
On-time delivery of service
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
Additional Comments:
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
How likely are you to recommend our company to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improvement?
Which category best describes the functional area you work in?
Administration
Accounting
Business Development
Consulting
Engineering
Finance
Human Resources
Marketing/Sales
Public Relations
Strategy
Other
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