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Surveys
2015
June
P
PFG Eric Parkinson
PFG Eric Parkinson
PFG Customer Feedback Questionaire
0%
Exit Survey
Name: Eric Parkinson
Company: Parton Fibreglass Limited
Phone Number: 01827 251 899
Email Address:
[email protected]
Product/Service: P12 INS H/SPLIT TANK WITH AP2
Existing customer - what was your main reason for continuing to use PFG as your supplier/service provider?
Price
Quality
Specific Product
Customer Service
Other Comments:
New customer - How did you come across PFG?
Internet
Directory
Recommended by others
Other Comments:
To what extent did our sales team - Martin/Jade meet your expectations? (e.g Lead time for quotes, knowledge, helpfulness, personable)
Excellent
Pretty Good
As Expected
Did Not Meet Expectations
Unacceptable
Other Comments:
To what extent did our account managers- Rob/Darren meet your expectations? (e.g when processing your order and following up reports/paperwork when job has been completed?)
Excellent
Pretty Good
As Expected
Did Not Meet Expectations
Unacceptable
Other Comments:
Did we meet your delivery time expectations?
Excellent
Pretty Good
As Expected
Did Not Meet Expectations
Unacceptable
Other Comments:
To what extent did the quality of the product/service meet your expectations?
Excellent
Pretty Good
As Expected
Did Not Meet Expectations
Unacceptable
Other Comments:
On a scale of 1 to 10 how would you rate your overall experience with PFG (1=Poor 10=Excellent)
1
2
3
4
5
6
7
8
9
10
How likely is it that you would recommend PFG to a friend or colleague? (1= Not at all likely, 10= Extremely likely)
1
2
3
4
5
6
7
8
9
10
Are you happy for your feedback to be used for testimonials?
Yes
No
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