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2016
March
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Plovgh::Partner Satisfaction Survey
Plovgh::Partner Satisfaction Survey
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Welcome to Plovgh's Partner Satisfaction Survey. This survey is intended to gather feedback and help us evaluate our quality of service. Your input is always important to us.
This is a secure anonymous survey. Your personal information will not be recorded, although you are welcome to leave a name if you prefer. Participation is voluntary, although we appreciate any and all comments and suggestions from our past and present partners. Thank you!
In which of the following ways are/were you partnered with Plovgh?
Ordering and Logistics
Supply Network Development
Sourcing and Procurement
Other
*
How did you initially hear about Plovgh?
Referred by another business/organization
Referred by a personal acquaintance
Heard about Plovgh at a conference
Direct inquiry from a Plovgh crew member
Google search results
Other
How satisfied are/were you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
N/A
*
Cost versus traditional distribution networks
*
Operational support
*
Ease of communication
*
Digital tools for organizing information
*
Customer data tracking
*
Expanded market reach
*
Supply network transparency
Please rank the following in order of how significant they are/were to your business during your partnership with Plovgh, with 1 indicating the most useful and 5 being the least.
Cost savings
-- Select --
1
2
3
4
5
Sales growth
-- Select --
1
2
3
4
5
Direct sales
-- Select --
1
2
3
4
5
Information tracking
-- Select --
1
2
3
4
5
Customer service support
-- Select --
1
2
3
4
5
What features would you find/have found useful from Plovgh in the future?
Sales growth support
Data analytics
Customer feedback research
Supply chain contracts
Other
Based on your experience, would you recommend Plovgh to other businesses in your market?
Yes
No
It depends (explain below)
Please let us know if you have any additional comments regarding what you particularly liked about Plovgh's services, or where you think we could improve. All feedback is welcome!
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