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How would you rate your
overall satisfaction with us?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Was it easy to find a time that worked well with you and the plumber?
 
Very Easy
 
Easy
 
Fair
 
Hard
 
Very Hard
 
 
 
Was Plumber prompt and on time when service time was expected?
 
Yes
 
No
 
 
 
Did the plumber explain the problem to you before he/she did the work?
 
Yes
 
No
 
 
 
Please rate the cleanliness of job site after plumber left:
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
Were you overall satisfied with the price the service cost?
 
Very Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Dissatisfied
 
Dissatisfied
 
 
 
Was the plumber knowledgeble and answer all your questions?
 
Yes
 
No
 
 
 
How would you rate the friendlieness of your plumber?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
Have you had problems with what needed to be fixed since the plumber came to your house?
 
No problmes
 
Little Problems
 
Problems
 
Major Problems
 
 
 
Are you likly to use our service again
 
Very Likly
 
Likly
 
Not very Likly
 
Never agian
 
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