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Quality
Completes high quality work according to marketing plans.
Thoroughly follows standards and procedures. Keeps
complete records. Pays attention to details. Has a strong
sense of quality and knows how to achieve it.
 
Poor
 
Below Average
 
Good
 
Excellent
 
 
 
Desire to Improve Quality
Continually looks for ways to improve and promote
quality. Applies feedback to improve performance.
 
Poor
 
Below Average
 
Good
 
Excellent
 
 
 
Job Knowledge
Possesses skills and knowledge to perform the job
competently.
 
Poor
 
Below Average
 
Good
 
Excellent
 
 
 
Communication
Organizes and expresses ideas and information clearly,
using appropriate and efficient methods of conveying the
information.
 
Poor
 
Below Average
 
Good
 
Excellent
 
 
 
Interpersonal Skills
Is sensitive to the needs, feelings and capabilities of
others. Approaches others in a non-threatening and
pleasant manner and treats them with respect.
 
Poor
 
Below Average
 
Good
 
Excellent
 
 
 
Conflict Resolution
Expresses alternative points of view in a non-threatening
way. Knows when it is appropriate to compromise and
when it is important to take a stand.
 
Poor
 
Below Average
 
Good
 
Excellent
 
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