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Quality Completes high quality work according to marketing plans. Thoroughly follows standards and procedures. Keeps complete records. Pays attention to details. Has a strong sense of quality and knows how to achieve it. |
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Desire to Improve Quality Continually looks for ways to improve and promote quality. Applies feedback to improve performance. |
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Job Knowledge Possesses skills and knowledge to perform the job competently. |
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Communication Organizes and expresses ideas and information clearly, using appropriate and efficient methods of conveying the information. |
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Interpersonal Skills Is sensitive to the needs, feelings and capabilities of others. Approaches others in a non-threatening and pleasant manner and treats them with respect. |
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Conflict Resolution Expresses alternative points of view in a non-threatening way. Knows when it is appropriate to compromise and when it is important to take a stand. |
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