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  2. 2011
  3. March
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  5. Potential Client Survey
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Have you ever used a cleaning service before?
 
Yes
 
No
 
 
 
If you do not currently have a cleaning service, would you consider hiring one?
 
Yes
 
No
 
Maybe
 
 
 
If you have previously had a cleaning service and no longer do, why?
   
 
 
How important are the following:
Very Important Somewhat Important Neutral Not Very Important Unimportant
Punctuality
Customer Service
Professionalism
Quality of Service
Understanding Customer Needs
 
 
 
If you were to hire a cleaning service, what type of service might you be interested in?
 
General Clean
 
Deep Clean
 
Intense Clean
 
Additional Services

 
 
 
When selecting a service, what type of search engine do you typically use?
 
Internet
 
Phone Book
 
Flyer
 
Business Card
 
Post Card
 
Signage
 
Referral
 
Other

 
 
 
Have you ever heard of A Perfect Klean, LLC?
 
Yes
 
No
 
Maybe
 
 
 
Which of the following categories best describes your annual income?
 
Under $15,000
 
$15,000-$29,999
 
$30,000-$44,999
 
$45,000-$59,999
 
$60,000-$74,999
 
$75,000-$89,999
 
$90,000 or more
 
Prefer not to answer
 
 
 
What is your age?
 
Younger than 18
 
18-24
 
25-34
 
35-44
 
45-54
 
55-64
 
65 or older
 
Prefer not to answer
 
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