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| How did you hear about the clinic? |
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| How did you get to the clinic from where you live? |
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| Did you have to miss work, or did your driver have to miss work, to go to the clinic? |
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| Did you have to bring children with you? |
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| How long did you have to wait to get your legal aid service? |
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| Were you able to get in touch with your lawyer without difficulty? |
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| Did you have any trouble finding the FLAC session you attended? |
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| Did you find the volunteers at FLAC were polite and courteous? |
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| Did you feel comfortable speaking to the volunteers about your legal issue? |
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| When you went to FLAC, had there already been court documents regarding your issue? |
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