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Surveys
2017
May
P
PROJECT AMRP
PROJECT AMRP
0%
Questions marked with a
*
are required
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*
Age
18-25
25-35
35-45
ABOVE 45
*
Gender
Male
Female
*
Occupation
Self-employed
Professional
Student
Home-maker
*
Do you use mobile based apps for performing banking transactions?
-- Select --
Yes
No
*
What type of bank account do you have?
Savings Account
Current Account
Both
*
Which mobile banking app services do you use
State Bank Anywhere
ICICI Mobile Banking iMobile
HDFC Bank Mobile Banking
Axis Mobile
PNB mbanking
Other
*
How long have you been using these services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
*
How often do you use these services in a month?
Nil
1 to3
3 to8
8 to 12
More than 12 times
What are the encouraging factors to use these services?
*
Peer group encourage for availing the service
-
*
24 h Access
-
*
Information about MBIB is easily available
-
*
Cost of availing
-
*
Simplicity in usage
-
*
Services Promptness Factors
-
*
Used to avoid going to the branch and standing in queue
-
*
Saves time than the traditional banking
-
*
Physical security (no need to go out with cash)
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What are the risk factors associated ?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
*
Speed of internet affects in services
*
Incompatibility to use modern technology
*
Potential risk of failed transactions and inconveniences Willing to share information on the app
*
Impersonality of the service
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