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Surveys
2015
October
P
Providing an Excellent Customer Experience Survey
Providing an Excellent Customer Experience Survey
0%
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Rate your satisfaction with the content of this course.
Extremely Dissatisfied
Dissatisfied
Satisfied
Extremely Satisfied
The course topic was relevant to my role and work responsibilities
-- Select --
True
False
The facilitator - Kimberly Redd was well-prepared for class.
-- Select --
True
False
The facilitator explained the course materials geared towards my understanding
-- Select --
True
False
My questions and contributions during discussions were acknowledged and answered during the session.
Yes, all of them
No, none of them
N/A - I did not participate
The content of the course was engaging and interesting.
-- Select --
True
False
I would take another course similar to Providing an Excellent Customer Experience in the future.
-- Select --
True
False
I have takeaways from Providing an Excellent Customer Experience course that I can use or keep in mind to improve my calls in the future.
-- Select --
At least one
At least two
More than three
None - I did not learn anything and the course was a waste of time
What did you like / dislike most about the course?
What continuing education topics would you like to see in the future?
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