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| I received service in a timely manner. |
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| My rights to confidentiality & privacy were explained. |
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| The staff is available to me when I need them. |
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| I have been referred to other agencies/programs to help meet my needs. |
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| I participated in developing the plan to improve my circumstances. |
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| I feel this program will help me end my homelessness. |
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| I would recommend this program to others in need. |
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| If you had a grievance, was it resolved to your satisfaction? |
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| How does the building look to you? |
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