Pubcom Survey | QuestionPro

Was your PUBCOM inquiry responded to you in a timely manner?

Yes

No

Was your PUBCOM answered to your expectations?

Yes

No

Was the PUBCOM report sent to you on time?

Yes

No

How would you rate the Quality of Service you experienced during your most recent contact with Revenue Assurance?

What was the reason for your interaction with Revenue Assurance?

Checking on the status of the Pubcom report

Reporting a problem on active & disconnect numbers

Resolving txt file problems

More than two inquiries

Neither

Other

Was the issue resolved?

Yes

No

NA

How satisfied were you with the overall interaction with Revenue Assurance?

Very satisfied

Somewhat satisfied

Neither satisfied nor disatisfied

Somewhat disatisfied

Very disatisfied