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Questionnaire to Assess the Problems Faced by Fore
Questionnaire to Assess the Problems Faced by Fore
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Questionnaire to Assess the Problems Faced by Foreign Tourists at the Entrance of the Peradeniya Royal Botanical Gardens, Kandy, Sri Lanka
Dear Sir / Madam,
My name is Varuni Wakwella, an undergraduate student at Informatics Institute of Technology, affiliated to University of Westminster, UK. And I’m reading for BSc (Hons) Information Systems with Business Management.
I am currently studying in my final year and this survey is conducted as a Pilot Study for my Final Year Research Project, which is carried out to gather information on the current problem in the process of purchasing and issuing entry tickets at the Peradeniya Royal Botanical Gardens, Kandy, Sri Lanka.
I would highly appreciate your kind participation in this survey, which will help me to explore the opinions of the foreign tourists who have visited the Peradeniya Royal Botanical Gardens, regarding it’s current entry process being used and to gather information regarding further improvements in purchasing entry tickets.
I would appreciate if you could take some of your valuable time off to participate in this questionnaire to help me gather information for my research project.
Thank you for your assistance. Please start with the survey now by clicking on the
Continue
button below.
In which year did you last visit the Peradeniya Royal Botanical Gardens?
-- Select --
Before 1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
In which month did you last visit the Peradeniya Royal Botanical Gardens?
-- Select --
January
February
March
April
May
June
July
August
September
October
November
December
How often have you visited this tourist destination before?
(Mark the appropriate answer)
1 time
2 times
3 times
4 times
5 times or more
Where did you hear about this tourist destination?
(mark the appropriate answer, more answers possible)
I already knew of it
Internet
Friends and relatives
Media (TV, Radio, Newspapers / Magazines)
Travel Brochures
Travel guides (e.g. Lonely Planet)
Travel agency
Fairs and/or exhibitions
It was part of the travel package
Other
The next set of questions refers to the process of purchasing and issuing entry tickets in the Peradeniya Royal Botanical Gardens.
Did you face any kind of problem in getting your entry ticket?
Yes
No
If clicked Yes, why?
For each of the following statements please indicate to what extent do you agree with them, »1« means you completely disagree and »5« that you completely agree with the statement.
1 - Completely disagree
2
3
4
5 - Completely agree
I don't know
Purchasing entry tickets at this tourist destination was easy.
Entering in to the garden with the purchased entry tickets was easy.
Would you be willing to purchase the entry tickets to this tourist destination on the internet?
(Mark the appropriate answer)
Yes, I'm willing to do so
I use internet as an information source and make my bookings at the destination
No, I prefer to book at a travel agency in my own country
Other
If you were particularly dissatisfied with the entry process at the Peradeniya Royal Botanical Gardens, please indicate which area(s)
(mark the appropriate answer, more answers possible).
Price
Process of issuing entry tickets at the gate
Unavailability of a proper mechanism to buy / book entry tickets online
Process of entering into the garden with the purchased entry ticket
Quality (lucrativeness / informativeness of the entry ticket) for the amount you pay
Other
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