This free survey is powered by
  1. Surveys
  2. 2015
  3. July
  4. Q
  5. QuestionPro : Basic Customer Satisfaction

QuestionPro : Basic Customer Satisfaction

Customer Satisfaction Survey
0%
Exit Survey
 
 
Thank you for choosing GEK Wonders Pte Ltd as your provider for F&B outsourcing activities. In line with efforts to better improve our service offerings to our valued clients, we seek your assistance in providing constant feedback of how we have fared. This short survey will take up to 2 minutes to complete and we are grateful for your time.
 
 
 
Which of our services are you currently using?
 
Delivery
 
Cleaning (On-site)
 
Cleaning (Off-site)
 
Warehousing and Storage
 
 
For our delivery services, how would you respond to the following:
Strongly Disagree Somewhat Disagree Somewhat Agree Strongly Agree N/A
The driver arrives on time.
The driver is polite and professional.
The driver understands my needs, and goes the extra mile in terms of service.
 
 
For our cleaning (in-house) services, how would you respond to the following:
Strongly Disagree Somewhat Disagree Somewhat Agree Strongly Agree N/A
The areas under cleaning are kept clean and tidy.
The cleaners are independent and require little to no supervision.
The cleaners is polite and professional.
The cleaners understands my needs, and goes the extra mile in terms of service.
 
 
For our cleaning (on-site) services, how would you respond to the following:
Strongly Disagree Somewhat Disagree Somewhat Agree Strongly Agree N/A
The areas under cleaning are kept clean and tidy.
The cleaners are independent and require little to no supervision.
The cleaners is polite and professional.
The cleaners understands my needs, and goes the extra mile in terms of service.
 
 
 
How would you rate your overall level of satisfaction with us?
Highly dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Highly satisfied
 
 
 
How likely would you be to recommend us to a friend or colleague?
Very unlikely Somewhat unlikely Neutral Somewhat likely Very likely
 
 
 
What suggestions do you have or improvements would you like to see made?