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2016
March
Q
QuestionPro : Basic Customer Satisfaction
QuestionPro : Basic Customer Satisfaction
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Over the last few of weeks we as a team have been engaged in looking at issues that involve pack designs. We like to ask you to take part in a small survey. As you are the team that deals directly with the customer and have knowledge of the customer requirements could you please answer the questions on their behalf. Please use the survey on a per customer basis ( 1 set of questions per customer), ideally we would like to have the responses back by 12pm 09 March 2016, please send them to Dale
Thank you
How would you rate your level of satisfaction with the timelines that we deliver against schedule delivery date
Highly dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Highly satisfied
How would you rate your level of satisfaction with the quality of the finished product
Highly dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Highly satisfied
Would Mock Kits aid consistency in assembly e.g. cartons appear the same? Yes/No. If No please comment in the space below.
Are any labels on components easily readable e.g. variable information identifiable? Yes/No. If No please comment in the space below
Are the labels suitably positioned? Yes/No. If No please comment in the space below
What suggestions do you have or improvements would you like to see made?
Customer: ______________________ Project Manager: _________________________
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