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  5. QuestionPro : Company Satisfaction
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Exit Survey
 
 
Hello:
We are performing a Communication Audit for Power & Construction Group. Your name was given to us by Tim Dickinson. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. The survey is completely anonymous. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Erin-Kate Howard at 917.860.4414 or by email at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How long have you done business with Power & Construction Group?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Which of the following services available through Power & Construction Group are you aware of? Select all that apply.
 
Aggregates
 
Energy Solutions
 
Traffic Signalization
 
Transportation
 
Environmental Services
 
Site Work

 
 
 
How frequently do you use Power & Construction Group?
 
Every day
 
Every week
 
Every 2 - 3 weeks
 
Every month
 
Every 2 - 3 months
 
Every 4 - 6 months
 
Once or twice a year
 
 
 
How would you rate your level of satisfaction with Power & Construction Group?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How much do you rate Power & Construction Group on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Graphics
Identity Pieces
Business Cards/Letterhead/Envelopes
Website
Overall Brand
 
 
Have you experienced any major difficulties due to communication issues with Power & Construction Group?
   
 
 
 
How likely are you to continue doing business with Power & Construction Group?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend Power & Construction Group ?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving Power & Construction Group's communication practices?
   
 
 
 
Which division of Power & Construction Group do you work most closely?
 
KBH construction
 
KBH Environmental
 
Valley Sand and Gravel
 
Livingston Lighting
 
Thermography
 
Don't Know/Not Sure
 
 
 
What is your impression of the communication your business experiences with the division selected in the previous question?
 
Well below Average
 
below average
 
average
 
above average
 
well above average
 
Prefer not to answer
 
 
 
Which of the following categories best describes the services provided to you by Power & Construction Group?
 
Aggregates
 
Energy Solutions
 
Traffic Signalization
 
Transportation
 
Site Work
 
Other