This free survey is powered by
  1. Surveys
  2. 2014
  3. January
  4. Q
  5. QuestionPro : Company Satisfaction
0%
Exit Survey
 
 
Dear Valued Customer:
You are invited to participate in our survey that covers our product range. In this survey, approximately 100 people will be asked to complete a survey that asks questions about your description, what products or services you require, and how we can serve you better. It will take approximately 2 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Aaron Smith at (317) 585-5785 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Aaron Smith
Business Development Manager
BISHOP Steering Technology, Inc.
d: (317) 585-5785
m: (317) 650-3278
[email protected]

 
 
 
 
How long have you used our products and/or services?
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years to less than 10 years
 
10 years to less than 15 years
 
15 years or more
 
Other
 
 
 
 
Which of our products and/or services do you use? Select all that apply.
 
Engineering Services
 
Machining Services
 
Motorsport Steering
 
Steering Rack and Pinion Prototype, or low volume steering components
 
Mass Produced Steering Components
 
Other
 

 
 
 
How frequently do you purchase from us?
 
Weekly
 
Monthly
 
Quarterly
 
Semi-Annually
 
Annually
 
Bi-Annually
 
Other
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
Other
 
 
 
How much do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Sales staff
Price
Understanding customers' needs
Quality of Products and/or Services
Delivery
 
 
Comment:
   
 
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend our products and/or services to a customer or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our products and/or services?
   
 
 
 
Which category describes your length of service in your current industry?
 
1-2
 
3-5
 
6-10
 
11-15
 
16-20
 
21-25
 
more than 26
 
Prefer not to answer
 
 
 
Which of the following categories best describes your role in the industry you work in?
 
Aerospace - Engineering / Business Development
 
Aerospace - Purchasing / Supplier Development
 
Aerospace - Quality AssuranceAdvertising
 
Aerospace - Other
 
Automotive - Engineering / Business Development
 
Automotive - Purchasing / Supplier Development
 
Automotive - Quality Assurance
 
Automotive - Other
 
Defense - Engineering / Business Development
 
Defense - Purchasing / Supplier Development
 
Defense - Quality AssuranceAdvertising
 
Defense - Other
 
Motorsports - Engineering / Business Development
 
Motorsports - Purchasing / Supplier Development
 
Motorsports - Quality AssuranceAdvertising
 
Motorsports - Other
 
Other
 
 
 
 
Which category best describes your annual purchased goods amount?
 
Under $50,000
 
$50,000 - $99,999
 
$100,000 - $149,999
 
$150,000 - $299,999
 
$300,000 - $499,999
 
Over $500,000
 
Prefer not to answer
 
All responses will be taken into full consideration as we evolve with future opportunities and strategies. Thank you very much for proving us with your feedback!