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For almost 30 years, APEDA has been working for the development and promotion of exports of Agricultural produce from India. It has been its endeavor to ensure that its services are provided in the most effective, efficient, transparent and fair manner, so that the benefits accrue to a wide spectrum of exisiting and potential exporters, and the quality of Indian exports gains recognition world-wide. In order to understand whether the deliverables accurately reflect the current and future industry needs, APEDA in partnership with the Confederation of Indian Industry, is conducting this Customer Satisfaction Survey, 2015 for its following Services:
- Financial Assistance Schemes
- Transport Assistance Schemes
- Infrastructure Projects Approval & Financing
- Registration of Exporters
- Issue of RCAC / Certificate of Export
- Pack House Recognition
- Meat Plant Registration
- Recognition of Groundnut units
- Trade Fair participation
- Laboratory Recognition
- Certification Body Recognition
- Information Management
- Capacity Building - Training
Your feedback will be invaluable to us in identifying and filling any gaps in the knowledge content as well as in the delivery systems of our engagements.
May we request you to spare some time and fill up the following questionnaire to help us deliver better services. |
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| What is the ownership category of your organization |
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| What product sectors does your organization cater to? Select all that apply. |
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| Which export markets do you supply your products? Select all that apply |
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| How would you rate your level of satisfaction with us? |
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| How much do you rate us on the following attributes?
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| How likely are you to continue doing business with us? |
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| How likely is it that you would recommend our [PRODUCTS/SERVICES] to a friend or colleague? |
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| Do you have any suggestions for improving our [PRODUCTS/SERVICES]? | | |
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| Which category describes your age? |
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| What best describes your employment status? |
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| Which of the following categories best describes the industry you work in? |
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| Which category best describes your annual income? |
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