This free survey is powered by
  1. Surveys
  2. 2017
  3. February
  4. Q
  5. QuestionPro : Company Satisfaction
0%
Exit Survey
 
 
How long have you bought SERANO PRODUCTS?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Which of our PRODUCTS do you buy? Select all that apply.
 
Nuts
 
Dried fruits
 
Brittle
 
Coconut snacks
 
{OPTION 5}

 
 
 
How much do you purchase from us in a year?
 
Less than €1000
 
€1001 and €5000
 
€5001-€10000
 
€10001 - €20,000
 
€20,001 - €30,000
 
€30,001 - €50,000
 
Over 50,000
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How much do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of products
Understanding customers' needs
Sales staff
Price
 
 
Comment:
   
 
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend our products to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our PRODUCTS/SERVICES?
   
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
Which category describes your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
What best describes your position?
 
Purchasing manager
 
Category manager
 
Marketing manager
 
Warehouse manager
 
Owner
 
Director
 
Sales manager
 
Marketing executive
 
Purchase officer
 
Financial manager
 
Other
 
 
 
 
Which of the following categories best describes the industry you work in?
 
Hypermarkets chain
 
Supermarkets chain
 
Small grocery store
 
Kiosks/convenience chain
 
Single supermarket
 
Single kiosk/convenience store
 
Bakery chain
 
Single bakery
 
Souvenir shop
 
Pub
 
Restaurant
 
Hotel
 
Confectionery
 
Distributor
 
Catering company
 
Discounter
 
Other
 
 
 
 
Which category best describes your annual income?
 
Under €500,000
 
€1,000,000 - €2,000,000
 
€2,000,001 - €3,000,000
 
€3,000,001 - €10,000,000
 
€10,000,001 - €20,000,000
 
€20,000,0001 - €50,000,000,
 
Over 50,000,000
 
Prefer not to answer