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  2. 2017
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  5. QuestionPro : Company Satisfaction

QuestionPro : Company Satisfaction

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Exit Survey
 
 
Dear X Connections customer. You are invited to participate in our Customer Satisfaction survey. It will take approximately [2] minutes to complete the questionnaire.  It is very important for us to learn your opinions to know where we can improve our service. Your survey responses will be strictly confidential.  Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How long have you used our [PRODUCTS/SERVICES]?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Which of our [PRODUCTS/SERVICES] do you use? Select all that apply.
 
X Connections BBox
 
X Connections Viewer
 
X Connections 4 Best Practice
 
X Connections Monitoring Service
 
X Connections Barcode
 
Mirth-Connect Training
 
Mirt-Connect Consultancy

 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How much do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of {PRODUCTS/SERVICES}
Understanding customers' needs
Sales staff
Price
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our [PRODUCTS/SERVICES]?