This free survey is powered by
QUESTIONPRO.COM
Create a Survey
Surveys
2011
September
Q
QuestionPro : Services Provided to Consumers
QuestionPro : Services Provided to Consumers
0%
Exit Survey »
Spol
M
Ž
Dob
U ovoj anketi radi se o kupovini proizvoda izvan klasičnih prodavaonica. Takvim oblicima kupovine ovdje se smatraju: INTERNET PRODAJA, TV PRODAJA, KATALOŠKA PRODAJA, TELEFONSKA PRODAJA te PRODAJNI AUTOMATI. Da li ste ikada kupili proizvode nekim od gore navedenih načina?
DA (ako je odgovor "da", idite na pitanje br.5)
NE (ako je odgovor "ne", idite na pitanje br.6)
Ako ste na pitanje br.4 odgovorili negativno, molim Vas, navedite razlog zbog kojeg se niste služili niti jednim oblikom takve prodaje?
(Nakon odgovora na ovo pitanje anketa za Vas završava)
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
On-time delivery of service
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
Do you have any suggestions for improvement?
What is your gender?
Male
Female
Prefer not to answer
What is your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Unemployed, looking for work
Unemployed, not looking for work
Student
Retired
Homemaker
Military
Prefer not to answer
Other
Which of the following categories best describes your annual income?
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Prefer not to answer
Loading...
close
Loading...
Close
qpweb1.questionpro.net