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Consonus has added value to my Rehab program over the past year.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
 
 
Consonus billing provides me with the information I need to complete accurate, timely billing at the facility level.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
 
 
Communication between the rehab staff and the rest of the interdisciplinary team is strong.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service oveall
Marketing of facility
Professionalism
Appearance
Quality of service
Understanding of customers' needs
 
 
 
The Business Review process has helped to define clear benchmarks, set goals and form a collaborative relationship with my facility.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
NA
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
Do you have any specific needs or concerns that need to be addressed by Consonus at this time?
   
 
 
 
What educational focus would you like to see presented this year?
 
 
Other
 
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