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  2. 2015
  3. June
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  5. QuestionPro : Services Provided to Consumers
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Exit Survey
 
 
ACMS appreciates your business! Please fill out this short survey to help us keep improving. We pride ourselves in bringing our customers the best service we possibly can!
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
Punctuality
Professionalism
Quality of service
Understanding of customers' needs
 
 
 
How do we rate in comparison to other companies that offer the same services?
 
Higher
 
Same
 
Lower
 
Don't know
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Perhaps
 
Not Likely
 
 
 
Have likely are you to recommended us to others?
 
Very Likely
 
Perhaps
 
Not likely
 
 
 
Do you have any suggestions for improvement?