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Thank you for agreeing to complete this questionnaire. Approximately 1000 companies will be asked to complete a survey that asks questions about the possibilities and challenges that VoIP (Voice over Internet Protocol) represents to companies. It will take approximately 6 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. Your opinions are important.However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Alba Gomez at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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Please, select one of the answers
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* How many employees does your company have? |
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* Does your company have…? |
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* Are you currently using a VoIP solution such as Call UK, BT Broadband Voice, Cisco, Vonage…? |
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How long have you been using VoIP? |
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What does your VoIP implementation cover? |
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Rank the following statements according to the relevance for your business (1 - Most relevant, 10 - Least relevant). What reasons made your company move to VoIP?
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* What features of VoIP does your company consider as a key improvement to the communication system? |
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Rank this sentences according to the most common uses of VoIP in your company (1-very used, 5-not much used)
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Please, tell if you agree or disagree with this statements.
Since your company implemented VoIP...
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Please, tick up to TWO boxes
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* What are the main challenges that VoIP poses to your company? |
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* How happy are you with the sound quality in VoIP phones? |
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Can you use a VoIP phone when there is a power failure? |
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Please, pick up to three boxes
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* Do you still use traditional telephones at work? If yes, why? |
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* Which industry is your company mainly involved in? |
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| Do you have any other comments about VoIP systems? | | |
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| Name and position | | | | Company name | | | | E-mail address | | |
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Please, tick up to TWO boxes
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* What were the main reasons why VoIP implementation was rejected? |
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| What system did your company choose instead of VoIP? | | |
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* What features of VoIP attract/attracted your company most? |
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| Do you have any comments about VoIP systems? | | |
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