This free survey is powered by
  1. Surveys
  2. 2013
  3. November
  4. R
  5. Red Flower Hotels & Resorts
0%
Exit Survey
 
 
Hello:
You are invited to participate in our survey for Hilton Atlanta. In this survey, approximately 10 people will be asked to complete a survey that asks questions about customer service. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Aamir Kamal at 404-376-5483 or by email at [email protected] specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How did you make your Reservations?
 
Online
 
Phone
 
e-mail
 
Third party website
 
 
 
What was the Purpose of your Visit
 
Business
 
Leisure
 
Shopping & sightseeing
 
 
 
How was your Arrival Experience at the Hotel
 
Fair
 
Good
 
Excellent
 
 
 
How was your check-in experience
 
Poor - took more than 15 minutes
 
Good - took not more than 10 - 12 minutes
 
Excellent - took not more than 5-8 minutes
 
 
 
How was your check-out experience
 
Poor - Took more than 15 minutes
 
Good - Took not more than 10-12 minutes
 
Execllent - Took not more than 5-8 minutes
 
Checked out from in-room TV
 
 
 
How was your interaction with the Associates?
 
They were Helpful & Polite
 
They did not care much
 
 
 
How was the breakfast in the morning?
 
Good variety of menu
 
Taste Good
 
Poor quality of food
 
Good service
 
Poor Service
 
 
 
How was your Room?
 
Clean & Fresh
 
All electronic items working
 
user friendly temperature controls
 
Not a good experience
 
 
 
If any problems or issues faced, were they resolved?
 
Completely
 
Partially
 
Not resolved
 
 
 
Will you return to this Hotel in Future
 
Yes
 
No
 
May Be