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Surveys
2011
February
R
Regence Corporate Credit Card (RCCC) Survey
Regence Corporate Credit Card (RCCC) Survey
Regence Corporate Credit Card (RCCC) Survey
0%
Regence Corporate Credit Card
How often do you use your RCCC?
Daily
Weekly
Monthly
Quarterly
Yearly
Have not used the RCCC
Using 1 as the best and 4 as the least, rank the following RCCC benefits that mean the most to you (each number can only be used once).
No waiting for reimbursement
-- Select --
1
2
3
4
It saves Regence money
-- Select --
1
2
3
4
The limits refresh weekly
-- Select --
1
2
3
4
The RCCC expenses are reconciled in PeopleSoft
-- Select --
1
2
3
4
How often do you reference the RCCC webpage?
Daily
Weekly
Monthly
Quarterly
Yearly
Did not know the webpage existed
Using 1 as the best and 4 as the least, rank what you have referenced the most on the RCCC Webpage (each number can only be used once).
RCCC Newsletters
-- Select --
1
2
3
4
Job aids for PeopleSoft
-- Select --
1
2
3
4
Forms all in one location
-- Select --
1
2
3
4
Training Tools-including two mini movies on Expense Reports in PeopleSoft
-- Select --
1
2
3
4
What would you like to see added to the RCCC Webpage?
The goal of the RCCC quiz is to have employees understand the major RCCC and travel policies. Did the questions on the RCCC achieve this goal?
Yes
No
I received my card after in-person training - no quiz
What question do you suggest we add to the quiz?
Please rate the following:
Very Dissatisfied
2
3
4
Very Satisfied
N/A
What is your overall satisfaction with the service provided by the RCCC team?
What is your overall satisfaction with the service received on the RCCC hotline?
What is your overall satisfaction with signing up for the RCCC Quiz on Rolls?
What is your overall satisfaction with the Newsletter?
We welcome your ideas and/or suggestions to processes or services for the RCCC.
Do you complete your own expense reports?
Yes
No
People Soft
How often do you create an expense report?
Daily
Weekly
Monthly
Quarterly
Yearly
Have you set up your User Defaults?
Yes
No
Do not know what this is
Using 1 as the most challenging and 4 as the least challenging, rank the following PeopleSoft processes/functions (each number can only be used once).
Splitting Expenses-Ex. Alcohol from a meal
-- Select --
1
2
3
4
Changing expense types in “My Wallet”
-- Select --
1
2
3
4
Changing the cost center allocation
-- Select --
1
2
3
4
Correcting Chartfield Errors
-- Select --
1
2
3
4
Do you feel expense reports are faster to process since your RCCC transactions are transferred from your “My Wallet” account?
Yes
No
Have not done this process yet
Do you find toggling between the expense report and ‘My Wallet” is easy?
Yes
No
Did not know you could toggle between the two
When choosing an expense type for your purchase, do you feel the names of the expense types are self explanatory?
Yes- I know where to allocate my expenses
No- I struggle with choosing expense types
Most expense types are self explanatory
Please list the expense types you feel need clarification:
Please list the expense types you feel need clarification:
If you could make one improvement to the PeopleSoft expense module process, what would it be?
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