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2013
May
R
Returns
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1. My account number is 00RCA000755 (Carolyn Schoner), I was calling because I ordered the MAGT2 and I don't like how it tastes. There's nothing wrong with the item itself (I've had it before), but I'm tired of the same nasty after taste. I already opened it, I just want to return it and get a credit. Can you send me a calltag?
Yes
No
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2. My account is 00GOLES. I ordered THE10 and I would like to return it. Is the customer able to return the item?
Yes
No
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3. My account number is 002T3507 (Renewal Enterprises), I was calling because on order 920954 I ordered BIO40, I realized I ordered the wrong product by mistake. Can you send me an electronic return label?
Yes
No
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4. What is the difference between QI and a damaged item?
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5. A customer calls in and states the lid was cracked, the inside seal is in tact, but the contents are slimy.
Quality Issue
Damaged item
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6. A customer calls in and reports the item received was opened and the contents are all over the box.
Quality Issue
Damaged item
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7. A damaged item is when an items effectiveness is questionable due to the inner contents being unsatisfactory.
True
False
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8. A damaged item is when an items outer container has been broken and the products effectiveness may have been altered.
True
Fales
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9. A Quality Issue is when an items effectiveness is questionable due to the inner contents being unsatisfactory.
True
False
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