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Surveys
2017
March
R
Rogers Cable TV Services Survey
Rogers Cable TV Services Survey
0%
Exit Survey
Hello!
You are invited to participate in our survey loyalty and brand image. In this survey, approximately 50 people will be asked to complete a survey that asks questions about Cable TV Services. It will take approximately 15 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
Thank you very much for your time and support. Please start with the survey now by clicking on the
"I agree"
button down below which indicates that you agree and understand to the terms and conditions of this survey.
I Agree
*
Do you currently have an account with a cable or satellite company? (
PLEASE SELECT ONE ANSWER).
Yes
No
*
Who is your current television program provider?
(PLEASE SELECT ONE ANSWER).
Rogers Communications
Bell Media
Shaw Communications
VMedia Telecom Inc.
Zazeen Inc.
None
Other PLEASE SPECIFY:
*
How
long
have you been a Rogers Cable TV customer?
(PLEASE SELECT ONE ANSWER).
Less than a year
1 to 2 years
3 to 5 years
6 to 9 years
10 or more years
*
How satisfied are you with your overall experience as a Rogers Cable TV customer? (PLEASE SELECT ONE ANSWER).
Extremely satisfied
Very satisfied
Moderately satisfied
Slightly satisfied
Not satisfied at all
*
Which of the following words would you use to describe Rogers Cable TV products and services?
(PLEASE SELECT ALL THAT APPLY).
Reliable
High Quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
*
What influences you to try a Cable TV service provider?
(PLEASE SELECT ALL THAT APPLY).
Advertisements
Recommendations from family, friends and/or colleagues
Personal experience
Expert advice (online forums, professionals)
Other PLEASE SPECIFY:
*
Please indicate where you have most frequently seen a Rogers Cable TV advertisement?
(PLEASE SELECT ALL THAT APPLY).
YouTube
TV commercial
Radio
Billboard
Newspaper
Public Transportation
Mobile
Other PLEASE SPECIFY:
Which of the following features are important to you? (PLEASE SELECT ALL THAT APPLY).
PVR (personal voice recording)
Wireless Connectivity to enable setup in any room
Video on demand
Easy setup
Easy to use remote control
Easy to navigate interface
Other PLEASE SPECIFY:
*
Do you use any of the following
online
services? (PLEASE SELECT ALL THAT APPLY).
Netflix
Hulu
Apple TV
Amazon Prime TV
Roku
YouTube
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