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Surveys
2017
March
R
Route 38 Services
Route 38 Services
0%
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Who initiated communication regarding your invoice(s) this month?
Office
You
On a scale of one to ten, please rate your satisfaction with regards to your monthly invoicing:
1
10
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Communication
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Attention to Detail
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Accuracy
-
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Timeliness
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On a scale of one to ten, please rate your satisfaction with regards to collections:
1
10
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Courtesy
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Sensitivity
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Timeliness
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Awareness of Facts
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*
Overall
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Regarding the collection process, how satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
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Accessibility
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Attentiveness
*
Awareness
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Overall
Regarding your experience with our insurance representative, how satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
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Accessibility
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Understanding of Your Personal Needs/Goals
*
Responsiveness
*
Clarity
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Approach
*
Follow-up
*
Confidence
*
Overall
Please note any comments/suggestions on any aspects of our service:
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