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2015
January
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Price range for batteries
£1-£5
£6-£10
£11-£20
Other
Accessories stocked
Replacement heads
Drip tips
USB Charger
Mouthpeice
Other
Do you run promotions?
Yes
No
If yes, what kind of promotions?
Buy one get one free
Discounts
Free trys
Other
On average, how often do clients return to the shop?
Daily
Weekly
Fortnightly
Monthly
In your opinion, why do clients choose your shop over others?
Fair prices
Unique flavours
Wide range nicotine
Relaxed atmosphere
Friendly and helpful staff
On line store capability
Other
Has there been an increase in average number of clients over the past year and by how much? (For those who have operating for more than one year)
10%
20%
50%
100%
Other
Do customers ask for smoking cessation advice?
Yes
No
Do you offer smoking cessation advice?
Yes
No
If yes, where do you get the information from?
Online
Training programme
Books
Manufacturers
Other
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