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Surveys
2014
January
S
Safety Transmitter
Safety Transmitter
0%
Exit Survey
RSM Name
-- Select --
Bruce Albert
Raj Bhatthal
Dan Booton
Clive Greatorex
Scott Pierce
Chan Reis
Owen Upchurch
Other
Customer Name
Customer Location
What type of call was this?
Joint call with distributor
Solo call @ distributor account
Solo call @ direct customer
Solo call @ unknown potential
Other
If joint call, who did you make the call with? (Distributor and salesperson)
How did the customer respond to the following One Series features?
Strongly interested
Somewhat interested
Neutral
Not interested
Had objection
Other:
Price of $795 list
Safe Failure Fraction of 98.5%
Response time of < 100 msec
Passcode protection
5A Safety Relay Output
4-20 mA NAMUR output
Yellow as a "safety" color
How did customer respond to the following issues?
Very concerned
Concerned
Neutral
Not concerned
Nuisance trips by instruments
Increasing need for SIL certified devices
Cyber hacking
Operator alarm overload
Customer had the following objections:
Strong objection
Mild objection
Minor objection
Didn't raise issue
Lack of HART protocol
Lack of Foundation Fieldbus
Passcode issues
No need for SIL-based safety devices
Please add any features, issues or objections not listed above
What are next steps?
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