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Exit Survey
 
 
Do I need to update CRM query module even if there is no sale
 
Yes
 
No
 
 
 
If there is no Sale which step should come first
 
Pressing NoSale Button in CRM
 
Closing the call on dialer
 
 
 
What is the response code when No sale is made in query
 
Yes
 
No
 
 
 
If Response Code is No should i select the reason for no sale
 
Yes
 
No
 
 
 
When the call got disconnected and there was no one in the call. Should i update the Query still?
 
Yes
 
No
 
 
 
If there was No voice in call. How should i update the reason
 
No Reason to be up dated
 
Other issue to be updated
 
Voice Issue to be updated
 
 
 
Is it really important to update CRM for every call?
 
Yes
 
No
 
 
 
Have i been told by management to update every call and query in CRM?
 
Yes
 
No
 
 
 
Which one is true
 
No Sale button to be pressed before closing call in Contaque.
 
Contaque is to be closed first before pressing No Sale button