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EVALUATION OF THE WFP L3 RESPONSE TO THE EBOLA VIRUS DISEASE CRISIS (EVD) IN WEST AFRICA Satisfaction survey: Logistics and common services |
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Please select the logistics facilities and common services WFP provided to your organisation during the years 2014-2015 in relationship to the Level 3 (L3) Ebola crisis by checking the relevant boxes. If you did not use the service, please indicate this by checking the box marked "N/A". |
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1. Temporary storage of equipment and commodities outside the L3 Ebola countries: at outside staging areas in Copenhagen, Cologne or in one of the United Nations Humanitarian Response Depots (UNHRD) in Brindisi, Las Palmas, Accra or Dubai including consolidation and packing of consignments and parcels
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2. Sea and air transport to main sea and airports in Ebola affected countries (EACs)
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3. Customs Clearance Services at point of entry in EACs
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4. On-carriage by air or road from main logistics hub (or from your warehousing facilities) to final destination up-country
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5. Temporary storage in EACs: main logistics hub, forward logistics bases (FLB), and up-country satellite logistics hubs
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6. Reefer (cool & deep-freeze) storage and transport
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7. United Nations Humanitarian Air Service (UNHAS) international air-passage inward and outward EACs
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8. UNHAS inland air-passage in EACs
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9. Logistics information and coordination services including WFP dedicated logistics website
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10. Detailed maps fitting your specific requirements
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11. Temporary supply of generators, reefers, lighting, IT and ETC equipment, vehicles or other
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12. Temporary mobile or semi-fixed storage facility
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13. Security radio communication facility
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14. Broadband Internet communication
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15. Cellular phone facility
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16. 24/24 – 7/7 radio room communication facility
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17. General construction and engineering services (including plumbing and electrical works)
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18. Medical evacuation facility
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19. Emergency fuel supplies
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| 20. Please list other services used by your organisation and comment on your satisfaction with them | | |
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Please indicate the extent to which you agree or disagree with the following statement
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* 22. Was there a logistics or common services facility missing during the EVD crisis which WFP should or could have provided to the humanitarian community? |
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| * Please identify the missing logistics or common services facilities. | | |
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* 23. WFP provided some of the listed services/facilities free of charge. If these had been offered on a full or partial cost recovery basis, would your organisation still have made use of the services/facilities? |
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| * Please explain your answer | | |
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* 24. Please indicate if you are willing to be contacted by the evaluation team to follow up by email on any key issues raised |
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