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Exit Survey
 
1. Personal 

    How often do you think about these issues?
Never Sometimes Frequently Always think does not apply to me
having financial support.
having enough money
managing my money
finding an on-campus job.
understanding U.S. taxes .
finding good housing.
understanding health insurance.
keeping up with news or current events from home.
finding a community of faith.
obtaining a drivers license.
Never Sometimes Frequently Always think does not apply to me
getting a credit card.
maintaining contact with my family at home.
the conflict between my personal goals and my family’s goals for me.
getting a job in the US after graduation.
getting a job in my home country after graduation.
being successful in my studies.
 
 
 
Any other issue or comments?
   
 
 
 
2. How would you rate your English skills?
 
excellent
 
good
 
fair
 
poor
 
 
3. Social and Cultural

   How often do you think about these issues?
Never Sometimes Frequently Always think does not apply to me
having enough friends from my home country.
communicating so that I am understood.
understanding spoken American English.
coping with missing home country/family
making friends with Americans.
learning how to understand and respond to American behavior
being discriminated against by Americans.
learning how to understand and respond to Americans of the opposite sex.
understanding American values (independence, privacy, etc.).
finding a good balance between school work and free time.
 
 
 
Any other issue or comments
   
 
 
4. Academic 

    Please indicate your level of agreement with the following statement:

    I find it challenging to...
disagree somewhat disagree somewhat agree agree does not apply to me
understand classroom lectures.
keep up with my reading assignments.
keep up with my writing assignments.
participate in academic discussions.
engage in group work with my classmates.
participate in study groups.
access academic support services (proof-reading, editing).
relate to American students in my classes.
relate to other international students in my classes.
understand academic rules and regulations.
understand degree requirements.
find the information I need across the university.
 
 
 
Any other challenges?
   
 
 
5. Interacting with Faculty, Instructors, and Staff

    Please indicate your level of agreement with the following statement:

    I find it challenging to...
disagree somewhat disagree somewhat agree agree does not apply to me
seek help from my professors.
understand my professors.
seek help from my graduate student instructors.
understand my graduate student instructors.
deal with people who are insensitive to my needs as an international student.
deal with university staff who are insensitive to my needs as an international student.
access one-on-one academic advising services that meet my needs in my College.
access one-on-one academic advising services that meet my needs in my Department.
 
 
 
Any other challenges?
   
 
 
6. Safety Issues

    Indicate your level of agreement with the following statements.
agree somewhat agree somewhat disagree disagree does not apply to me
I feel safe walking on campus at night
I feel safe in my neighborhood
I walk alone at night in Brookings
I know how to contact emergency services for help
I feel safe leaving my belongings unattended on campus
 
 
7. University-wide Services

    Please rate the services provided by the following:
excellent good fair poor did not use no aware of
Financial Aid
Student Success Center
First Year Advising Center
Academic Success Programs
Payroll
Office of the Registrar
Career Center
Writing Center
Wellness center (Counseling &Psychological Services)
University Housing (Residential Services)
Office of Graduate School
Parking Services
 
 
 
Other that not listed above
   
 
 
8. University-wide Services

    The staff understand my needs as an international student.
always sometimes rarely never did not use not aware of
Financial Aid
Student Success Center
First Year Advising Center
Academic Success Programs
Payroll
Office of the Registrar
Career Center
Writing Center
Wellness center (Counseling &Psychological Services)
University Housing (Residential Services)
Office of Graduate School
Parking Service
 
 
9. SDSU Office of International Affairs (OIA)

Choose the reasons you have visited/contacted OIA(check all that apply):
Yes
Academic questions
Employment Matters
Financial Aid
Personal/ Family matters
Letters, documents and signatures
OIA program and workshop information
Tax questions
Immigration and visa questions
Payroll questions
 
 
 
10. Approximately how many times have you visited International Office (OIA) in the last year?
   
 
 
11. Email
Yes No
Do you read mass emails from the SDSU International Office?
Are follow up email reminders a good way to communicate with you?
Is the frequency of event reminder emails just right?
 
 
12. Identify the services provided by OIA you have attended(Check all that apply):
Yes
free shuttle services
Orientation
Health Insurance Information Sessions
Resume & Cover Letter Writing
Work Authorizations( CPT &OPT)
Open Dialogue
Academic Writing
Tax Help Sessions
Starfish Notifications
Friendship Family Program
Summer of Fun
 
 
13. Based on your experience, how satisfied are you with OIA services:
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied Did not use
free shuttle service
Orientation
Health Insurance Sessions
Resume & Cover Letter Writing
Work Authorizations( CPT &OPT)
Open Dialogue
Academic Writing
Tax Help Sessions
Starfish Notifications
Friendship Family Program
Summer of Fun
 
 
14. Perception of OIA and OIA Staff
Agree Somewhat Agree Somewhat Disagree Disagree Do not know
I find OIA’s location to be accessible
I view OIA as an advocate for international students
OIA staff is interested in my needs as an international student
 
 
15. How satisfied are you with the OIA reception staff?
Agree Somewhat Agree Somewhat Disagree Disagree Do not know
Staff at the front desk are helpful
Staff at the front desk are knowledgeable
Staff at the front desk are friendly
Staff at the front desk are respectful
 
 
16. How satisfied are you with the OIA advising staff?
Agree Somewhat Agree Somewhat Disagree Disagree Do not know
Advisors understand my concerns
Advisors are helpful
Advisors provide useful information
Advisors are courteous
Advisors are knowledgeable
Time provided to discuss my concerns is adequate
I find OIA advising staff to be accessible to me
Advising staff is sensitive to my needs as an international student
I view OIA advisors as advocates for international students
 
 
 
17. What comments or suggestions for additional programs and services would you like to share with us?
   
 
 
 
What is your gender?
 
Male
 
Female
 
 
 
What is your age?
 
17-20
 
21-24
 
25-30
 
31-35
 
36+
 
Prefer not to answer
 
 
 
What is your marital status?
 
Single
 
Married
 
Prefer not to answer
 
 
 
What is your home country?
   
 
 
 
What is your current semester at SDSU?
 
First Semester
 
Second Semester
 
Third Semester
 
More than three semesters
 
 
 
How long have you been in the USA?
 
Less than 1 year
 
1-2 years
 
3-4 years
 
5 years or more
 
 
 
What is your current level of study?
 
Undergraduate
 
Masters
 
PhD
 
Exchange Student
 
 
 
What is your declared major?
   
 
 
What are your long term future plans?(Please check all that apply)
Yes
to apply for advanced degree in the USA
to work temporarily in the USA for practical or academic training
to work in the USA beyond practical or academic training
to remain in South Dakota indefinitely
to remain in the USA indefinitely
 
 
 
Is there anything you would like to add?
   
 
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