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Hello: You are invited to participate in this survey.
In this survey, you will be asked to complete questions about the 24x7 Operations role. It will take approximately 20 minutes to complete the questionnaire.
Please use the Self Evaluation Help Sheet that has been emailed to you to understand the ratings. |
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* Your HP OMi Awareness and understanding?
The console is monitored 24x7. I am capable of investigating alerts further and resolving if required. If unable to resolve, I follow the instructions and annotate all in a timely manner. |
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* Mainframe tn3270 (OPC & Monitoring)
Monitoring the SDSF queue watching jobs, monitoring input queues and intitiators. Monitoring OPC 5.4 for batch failures.OPC for job submission requests. |
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* Mainframe HMC (Web Console)
Checked for highlighted HMC Operating messages or Hardware messages and raise tickets to CC Sysprogs if alerts are present. Chase with CC Sysprogs for updates. |
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* Appworx-PRD
Monitoring Batches,Monitoring Agents,Checking for failures and performing adhoc job requests. |
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* Unix TLOGs
Monitor the TLOG landing page to check it remains in a healthy status, action the weekly change to purge data for the ODS team. |
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* Data Centre Management (DCIQ)
Data Centre Management tool. Used for 3 Data Centres and 32 remote sites. Monitors/manages the security and environment. |
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* SYSOPER Inbox
The timely management of the SYSOPER inbox, reacting to requests, filing emails away. |
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* Run Sheet Completion
The timely update and completion of the run sheets |
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* DSR Completion
The timely update and completion of the DSR with accurate information as this is sent to high level management. |
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