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Dear Partner,

You are invited to participate in our Customer Satisfaction Survey. In this survey, all Partners will be asked to complete a survey that asks questions about your opinions of products and service provided by Stephen Gould Corporation. It will take approximately five minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Reta Steinruck at 972 447-0099 ext. 119 or 214 649-6470 (cell) or by email at the email address specified below.

[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
Your Name:
   
Organization:
   
Email:
   
Phone:
   
FAX:
   
 
 
 
How do you rate the ease of obtaining pricing?
 
5 Excellent - Very easy
 
4 Outstanding
 
3 Average
 
2 Needs improving
 
1 Poor
 
 
 
How do you rate the professionalism/courtesy of our Sales Staff?
 
5 Excellent
 
4 Outstanding
 
3 Average
 
2 Need improvement
 
1 Poor
 
 
 
How do you rate the timeliness of our delivery?
 
5 Excellent
 
4 Outstanding
 
3 Average
 
2 Needs Improvement
 
1 Poor
 
 
 
How do rate the quality of our products?
 
5 Excellent
 
4 Outstanding
 
3 Average
 
2 Needs Improvement
 
1 Poor
 
 
 
How do you rate your satisfaction with our handling of special requests?
 
5 Excellent - extremely satisfied
 
4 Outstanding
 
3 Average
 
2 Needs Improvement
 
1 Poor
 
 
 
How do you rate our handling of warranty/product support?
 
5 Excellent
 
4 Outstanding
 
3 Average
 
2 Needs Improvement
 
1 Poor
 
 
 
What can we do better?
   
 
 
 
Additional comments or concern?