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| Have you ever been to Smith's Store before? |
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| Was your experience memerable? |
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| On a scale of 0-5 what are your chances of comming back? |
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| Did we have the products that fulfilled your sporting needs? |
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| If we sent out notices to your personal email, would you be more willing to come to the store? |
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| If we handed out punch cards that gave you discounts after an allotted amount of uses, would you be more likely to come to this store? |
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| Have you ever seen advertisements (posters, signs, benches, etc.) for Smith's Sports |
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