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Surveys
2015
October
S
SONY- Service Level Survey.
SONY- Service Level Survey.
0%
Exit Survey
Please indicate your Satisfaction Level towards Avatar services as a whole.
Very Satisfied
Moderately Satisfied
Neutral
Moderately Dissatisfied
Very Dissatisfied
Please indicate your degree of Alignment with Avatar services, evaluating the following categories:
Strategic and Tactic Consultancy
Management
Content and Creativity
Design
Quality and Completion
Performance Deliveries
AUDIENCE TARGETING: Do you consider that regional and national features are being taken into account when creating content?
Always
Frequently
Rarely
Never
CONTENT CREATION: Do you consider that set goals on content creation are being accomplished?
Set goals are met correctly
Set goals are met moderately
Set goals are not met
Post Frequency
Post Relevance
Production of Audio-visual materials
Detection and publication of local trends
CREATIVITY: Do you consider that creativity is being used in order to adjust Sony Goals to end products?
Always
Frequently
Rarely
Never
LINK BUILDING: Do you consider that Sony Social profiles are being successfully linked with the Site’s information, content and e-commerce channel?
Always
Frequently
Rarely
Never
MODERATION: Do you consider that replies are being done according to Sony Guidelines?
Always
Frequently
Rarely
Never
Do you consider that requests are being answered within the specified period of time?
Always
Frequently
Rarely
Never
REPORTING: Please, indicate your level of satisfaction with the Report Model
Very satisfied
Moderately satisfied
Neutral
Moderately dissatisfied
Very dissatisfied
NS.NC
Do you have any comments or suggestions to make about the Service?
Thank your very much for your time!
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