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  2. 2013
  3. April
  4. S
  5. SPD client 2
0%
Exit Survey
 
 
The purpose of this research is for SPD to serve you better. It is very important for us to get your feedback. Your time and support are highly appreciated. It will take approximately five minutes to complete the questionnaire.

Your survey responses will be strictly annonymous and confidential. Data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Sherif Khattab by phone [Phone Number] or by email at [email protected]

Please start with the survey now by clicking on the Continue button below.
 
 
 
Which of the following statements best describe SPD Consultancy (Select all that apply)?
 
Professional consultant service provider
 
Detail oriented
 
Knowledgeable
 
Driven to deliver

 
 
How would you agree with the following?
Strongly Disagree Disagree Neutral Agree Strongly Agree
SPD has enough exposure in the market
SPD should be more active in social media activities (i.e. web pages, twitter, linked in news feeds, etc.)
Our phone communication is efficient
Our email communication is efficient
 
 
Based on your experience with SPD, our representatives are:
Strongly Disagree Disagree Neutral Agree Strongly Agree
Courteous
Responsive
Friendly
Enthusiastic
Informative
 
 
 
How would you rate our response time in relation to technical and commercial proposal submittal?
 
Slow
 
Average
 
Fast
 
 
 
Please drag and rank the following in order of interest: (1st being the highest and 5th being the lowest)
Drag your choices here to rank them
     
     
    How satisfied are you with the following:
    Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
    Our response time
    Quality of feedback
    Quantity of feedback
    Quality of service
    Problem solving skills
    Overall performance
     
     
     
    How would you rate our charges?
     
    Below market rates
     
    Aligned with market rates
     
    Above market rates
     
     
     
    Would you engage in business with SPD consultancy again?
     
    Yes
     
    No
     
     
     
    Would you recommend us to others?
     
    Yes
     
    No