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Surveys
2013
November
S
SSU
SSU
0%
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How often do you contact SSU?
Daily
weekly
Monthly
Quarterly
Anually
What percentage of work in your department deals with SSU directly?
10% or less
25% or less
50% or less
50% or more
If you have ever offered suggestions to management, how satisfied were you with the response?
Never offered a suggestion
Not at all satisfied
not very satisfied
Somewhat satisfied
Very satisfied
How satisfied were you with your last interaction with SSU?
Extremely satisfied
Slightly satisfied
Neither satisfied or dissatisfied
Slightly dissatisfied
Extremely dissatisfied
How eager was the SSU representative to help?
Extremely Eager
Somewhat Eager
Slightly Eager
Normal
Not at all
How long did you have to wait before an SSU Representative was able to assist you or reply to your email?
2 hours or less
a work day or less
a week or less
Other
How is your work related to the following?
Access Control
ATM's
Branch Security
Infrastructure protection
Fire and Safety Control
None
Other
Are you wiling to share your opinion and participate in quarterly based surveys to help improve SSU performance?
Interested
Not interested
Depends on work flow and pressure
What region is your Office located in?
Central region
Eastern Region
Western Region
Other
How accessible is SSU to you when you have an issue?
Easily accessible
Somewhat Accessible
I don't know how to contact SSU
Not Accessible
Other
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