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Surveys
2014
October
S
Starbucks Customer Survey
Starbucks Customer Survey
Starbucks Customer Survey
0%
Exit Survey
Hello:
The survey we are conducting is to understand the relationship between Starbucks and their customers. No names are required for this survey; all the information you are providing is being kept confidential and will not be disclosed to outside parties.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
I Agree
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Customer Service
Starbucks coffee
Starbucks food
Atmosphere
Waiting Time
How likely are you to return to Starbucks?
Very Likely
Most Likely
Neutral
Not Likely
Will Never Return To Again
How likely are you to recommend Starbucks?
Very Likely
Most Likely
Neutral
Not Likely
Not At All
How often do you visit Starbucks and stay there for coffee?
Never
Rarely
Sometimes
Often
Always
How often do you visit Starbucks and order coffee and/or food to go?
Never
Rarely
Sometimes
Often
Always
How would you rate the level of respect amongst the co-workers?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Any additional comments:
Thank you for participating in our survey, we appreciate your time!
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