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Hello:
The survey we are conducting is to understand the relationship between Starbucks and their customers. No names are required for this survey; all the information you are providing is being kept confidential and will not be disclosed to outside parties.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Customer Service
Starbucks coffee
Starbucks food
Atmosphere
Waiting Time
 
 
 
How likely are you to return to Starbucks?
 
Very Likely
 
Most Likely
 
Neutral
 
Not Likely
 
Will Never Return To Again
 
 
 
How likely are you to recommend Starbucks?
 
Very Likely
 
Most Likely
 
Neutral
 
Not Likely
 
Not At All
 
 
 
How often do you visit Starbucks and stay there for coffee?
 
Never
 
Rarely
 
Sometimes
 
Often
 
Always
 
 
 
How often do you visit Starbucks and order coffee and/or food to go?
 
Never
 
Rarely
 
Sometimes
 
Often
 
Always
 
 
 
How would you rate the level of respect amongst the co-workers?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
Any additional comments:
   
 
Thank you for participating in our survey, we appreciate your time!
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