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| Hello, We are doing a survey to find out the factors influencing the success of a new product/service in the market.Please fill in your response for our study purpose. |
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| Please rate the following products/services based on ease of usage
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| Paytm | |
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| Ola cabs | |
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| redBus | |
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| FoodPanda | |
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| Big Basket | |
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| Please rate the following based on time spent trying to use the product/app
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| Paytm | |
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| Ola cabs | |
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| redBus | |
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| FoodPanda | |
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| Big Basket | |
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| Please rate the following based on the ease of payment for the product/service
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| Paytm | |
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| Ola cabs | |
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| redBus | |
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| FoodPanda | |
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| Big Basket | |
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| Please rate the following on the user interface
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| Paytm | |
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| Ola cabs | |
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| redBus | |
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| FoodPanda | |
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| Big Basket | |
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| How satisfied are you with the features of the following:
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| Please rate your experience of the following based on customer service
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| Paytm | |
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| Ola cabs | |
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| redBus | |
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| FoodPanda | |
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| Big Basket | |
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| How satisfied are you with the refund policy of the following:
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| How satisfied are you with the availability of the product/service of thefollowing
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| How satisfied are you with the transparency of pricing for the following:
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Paytm
Ola cabs
redBus
FoodPanda
Big Basket
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