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If today we propose you to change job, how do you react?
 
Very happy
 
Hesitating
 
Anxious
 
Disappointed
 
I don’t mind
 
 
 
What kind of pressure do you experience from your buyer?
 
Quality control
 
Sales objectives
 
Competition
 
Deadlines
 
 
 
What kind of pressure do you experience from your hierarchy?
 
Quality control
 
Sales objectives
 
Competition
 
Deadlines
 
 
 
How many days per month do you work extra hours beyond your usual schedule? Enter the number of days:
   
 
 
 
What areas of the relationship with you supplier are impacted by the turnover?
 
Communication
 
Implication
 
Professionalism
 
Deadlines
 
Costs
 
Nothing
 
 
 
What is the impact of turnover on your behaviour in you job as a buyer?
 
Communication with colleagues
 
Implication at work
 
Fear of being fired
 
Team work projects difficult to follow up
 
Nothing
 
 
 
According to you, what are the main qualities of a supplier?
 
You can check several options (maximum 3 options)
 
Communication (both physical and virtual)
 
Respect / Professional ethics
 
Sense of persuasion
 
Listening
 
Tenacity
 
Stubborn
 
Trust
 
Durable collaboration
 
Honesty
 
Equal treatment vs. competitors
 
OTHER
 
 
 
What price reduction percentage, to the nearest tenth, did your firm give?
 
1% to 5%
 
5% to 10%
 
10% to 15%
 
15% to 20%
 
> 20 %
 
 
Please indicate how you perceive your current relationship with your selected logistics services provider would fit between the polar alternatives. The first line in each box should be compared with a "typical" relationship you have with other logistics services providers. The second line is the relative importance of this factor to your firm. How would you characterize this relationship?
Highly satisfied Satisfied Slightly satisfied Neither satisfied or unsatisfied Slightly unsatisfied Unsatisfied Strongly unsatisfied
Decreases our product costs
Increases our distribution costs
Creates managerial efficiencies for us
Degrades on-time delivery
Degrades accurate deliveries
Reduces our finished product price
Enhances our profit growth
Decreases customer service levels
 
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